The Aura Alliance: Avaya’s Global Solutions Delivery Partner
Combat Networks has long been synonymous with Nortel and Avaya solutions in Canada and when a global coalition of Avaya’s top partners it was only natural that Combat Networks became the Canadian representative for the Aura Alliance.
What is the Aura Alliance?
The Aura Alliance is a group of highly accredited Avaya Business partners working together as a single organization to provide global coverage to support multinational deployments of Avaya communications technologies.
What can the Aura Alliance offer to Multinational Customers?
The Aura Alliance provides global support for your Avaya communications systems requirements, whether an international roll out of Avaya or maintenance of existing Avaya systems within your global organization.
Aura Alliance members have joined together to form an organization with many years of experience, a wealth of knowledge and an incredibly strong skill set in designing, implementing and maintaining single networked, centrally managed, global IP Telephony communications infrastructures.
We specialize in designing, implementing and maintaining global infrastructures based on the Avaya Aura Communication Manager IP Telephony solution and its many applications including:
- Unified Communications
- Presence Management
- Contact & Call Centres
- Remote & Home working solutions
- Conferencing (voice, video and web) facilities
Where does Combat Networks fit in to the Aura Alliance?
The Aura Alliance is made up of Avaya accredited business partners from across the globe who work together as a single provider to ensure that global customers receive a consistently high level of customer service.
All members are accredited Avaya Business Partners; Avaya regulates each business to ensure the business partner community can deliver its products and services to a high standard. Each business partner must hold; Avaya Certifications for sales, network design and engineering staff; product authorisations; service quality certifications and be an accredited partner.
Combat Networks is the designated Aura Alliance Partner in Canada. In addition to providing services to our Canadian based customers, Combat Networks can now quarterback multinational and global deployments for our customers with offices across the globe. Combat Networks will also be the Canadian services arm of the Aura Alliance, providing products and services to multinational organizations with branch offices in Canada.
More information can be found on the Aura Alliance website at www.auraalliance.com or contact Combat Networks at sales@combatnetworks.com
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