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Avaya announced a new release of their IP Office platform. Avaya IP Office 6.0 features new unified communications (UC) capabilities that deliver enhanced user experiences to employees in any location.
“With Avaya IP Office 6.0 in place, small businesses don’t have to sacrifice easy, intuitive operation in order to get the enhanced communications features of large enterprises,” said Anthony Bartolo, general manager, Small and Medium Enterprise.
Features included in this release – in addition to making IP office more accessible to organizations with 20 people or less – is the Avaya one-X portal. Allowing users the capability to manage communications from a business office, home office or on the road via and easy to use Web browser based interface. It also offers instant messaging with embedded voice calling and presence, audio conferencing features, up to 64 parties on a single call.
Extension of the platform user support grows to 1,000 users, enabling SMEs in a wide-area networks to extend the benefits, such as extension dialing, and conferencing, to everyone across a business. When deployed as part of an organization roll out, the IP Office allows for business continuity in the event of network outage – employing voice messenging, auto attendant, and other capabilities.
Adressing the “less than 20″ market, Avaya IP Office is now affordably available to this segment through a new ‘combination card’ – providing just a single card for what used to require several cards to support digital, analog and IP devices. This, paired with a new line of phones for businesses with less than 20 employees, reduces costs without compromising capability.
For more on the features and IP office HERE is the official news release as well as Avaya’s IP Office PAGE.
thanks,
Adam DaCosta
Join Avaya at this years Avaya User conference, hosting xNortel and all Avaya customers in Denver Colorado!
- Hear Avaya executives share Avaya’s strategy and road map for the products you use.
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Here is the link for registration: http://www.avayausersconference.org/
/Adam DaCosta
New release on Avaya owning half the worlds market share in revenue for the Contact Centre space.
With Cisco buying Tandberg it was only a matter of time before the enterprise communications market responded – actually I was anticipating this earlier.
Avaya and Polycom announced yesterday their joint partnership to jointly develop and market integrated video, voice and collaboration solutions.
The joint solutions are to provide Polycom’s full product line (voice and Video) to be integrated with Avaya Aura, providing full UC, real-time collaboration to customers. Here is the full story:
/Joe
As SIP continues to go down the SIP interoperability road, discussions amongst telephony manufacturers abound. How they support SIP, designate header fields etc are all bones of contention.
On Avaya’s latest blog, Jon Alperin – from Avaya address their market stance on SIP as well as addresses a few comments from Aspect’s Director of Engineering.
http://www.avayablog.com/archives/2010/03/you_dont_get_wh.php