Now that Avaya has purchased Nortel, what will happen to Avaya and Nortel’s existing line of products and services? Which products and services will stay and which will go?
The Avaya/Nortel integration planning team is laser focused on ensuring that both Avaya and Nortel customers have their technology investments protected at closing. The two companies’ product portfolios will be integrated into a best-of-breed integrated portfolio together with a unified product evolution roadmap.
- There will be compelling evolutionary paths to the integrated portfolio with a clear increase in value for both customer bases.
- Upon closing, Avaya expects to provide continuity for Nortel Enterprise Solutions and Avaya customers.
- Avaya will continue to ship existing products for 12-18 months post close, with commitment through the evolution path.
- Ongoing customer support for all customers acquired in the transaction will be provided for multi-year period post-close.
- Avaya will utilize the vertical and professional services expertise of both companies to drive realizable value and navigate complex architectural evolution.
- Avaya will honor the standard 3-5 year product life cycle support policy for all customers.
- For data products, the Nortel roadmap and investment plan will be adopted.
