Blog Series

Why is PBX Maintenance so different (difficult)? – part 2

May 13, 2011

In the first part of this series (Differences in PBX Maintenance), I was sharing some of the differences between traditional IT based maintenance and that of PBX maintenance (typically provided by carriers). Typical PBX maintenance here in Canada requires that you ‘surrender’ your asset the provider, and completely rely on them to ensure you are [...]

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Avaya Aura Integration – Part 2

July 12, 2010
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Moving forward with the installation process it important to identify our existing infrastructure and give you a sense of where we stand today – features, functions, and services that we currently use and depend upon here at Combat. This information will provide you fundamental understanding of “Today @ Combat”

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Avaya Aura Integration – Part 1

May 26, 2010

Implementing Aura Part 1 There has been a lot of news in the UC/SIP market around Avaya Aura since their (Avaya’s) official launch early last year. With the launch of Aura/SM, then shortly there after, Avaya’s purchase of Nortel Enterprise division, Avaya key messages of “Fit for Purpose” and “Wrap & Embrace” began to take [...]

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