From the category archives:

Customer Focus

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Understanding Avaya PASS Support

by admin

If you haven’t heard the term “PASS” during the last 12 months as a user of Nortel/Avaya voice and data hardware you will become familiar with the term going forward. PASS stands for Partner Assurance Support Services. The point of program is fairly straightforward even if there will be some initial confusion about this program. Here’s the background for those that are interested:

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Combat Toronto Office

by Adam DaCosta

Combat is excited to announce our next step in building a national service offering with the recent investment in opening a Toronto sales and service office.

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Avaya holds 1/2 the Worlds Market Share for Contact Centre

by admin

New release on Avaya owning half the worlds market share in revenue for the Contact Centre space. http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Magic-Quadrant-for-Contact-Center-Infrastructure-65832.aspx

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Avaya Healthcare & Working Together

by Adam DaCosta

[singlepic id=39 w=320 h=240 float=left]Avaya’s purchase of Nortel has contributed to Avaya’s portfolio in many verticals, and one of those verticals being the health care sector. Studies reflecting Nurse time/patient ratios as well as exponential cost increases within the hospital and the shortage of specialty nurses has provided  massive requirements for cost savings and work [...]

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Avaya Executive Event – Thanks!

by Adam DaCosta

[singlepic id=10 w=320 h=240 mode=web20 float=center]A very big thanks to everyone that had the opportunity to attend the Avaya Executive Event with Combat Networks at the Canadian War Museum last week Friday (February 19th)! The event was a huge success for our appreciated customers for both content and technology updates.  We have received fantastic feedback [...]

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Combat Networks Personified – JOE COMBAT

by admin

[singlepic id=30 w=320 h=800 float=left] Meet Joe Combat, Joe Combat is everything Combat Networks! Value, integrity, determined and is dedicated to his field of Communications.� Joe Combat is technically certified to the highest level (Just like Combat Networks) and has gone through rigorous training, and most importantly, Joe is here to help you design, integrate [...]

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Combat Partners with Deep Panuke – Off Shore Project

by admin

Western Canada – Success Story [singlepic id=18 w=320 h=240 float=left]Combat Networks/ComIP is pleased to announce that we have successfully completed our role for the Deep Panuke Offshore Project. Engaged by Hinz Automation for the supply, design and installation of two Nortel CS1000E Systems. These two systems will be installed on the offshore platform and at [...]

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