Avaya Technical Documentation

BCM 6.0 Code Updates

September 27, 2010
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I have been getting quite a few questions and emails asking for more information on 6.o. So as a follow up to our pre-release 6.0 BCM announcement article a few weeks back Avaya BCM 6.0 Release. Here are some further details on the software update.

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BCM 5.0 End-of-Sale

September 24, 2010
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With the general availability of Business Communications Manager (BCM) 6.0, Network Configuration Manager 6.0 and Survivable Remote Gateway 50 6.0, Avaya is announcing the End of Sale the following release 5.0 products, effective December 6, 2010.

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Avaya Leads Gartner Magic Quadrant

September 10, 2010
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Avaya has been positioned as a Leader in the Gartner Magic Quadrant for Unified Communications and the Gartner Magic Quadrant for Corporate Telephony. Avaya appears as a leader in both reports, which positioned the company based on its ‘ability to execute’ and ‘completeness of vision’ for unified communications and corporate telephony.

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Understanding Avaya PASS Support

July 6, 2010

If you haven’t heard the term “PASS” during the last 12 months as a user of Nortel/Avaya voice and data hardware you will become familiar with the term going forward. PASS stands for Partner Assurance Support Services. The point of program is fairly straightforward even if there will be some initial confusion about this program. Here’s the background for those that are interested:

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Avaya ERS & VMWare ESX Server

June 30, 2010

Avaya provides a document for best practices Resilient Data Center Server Edge Solutions for VMware ESX Server Technical configuration Guide and you can find it located further down in this post. This article provide a quick overview of the document. For further info and specific configuration details and commands, please download the Technical Document

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Avaya & Cisco Compatibility Guide

June 22, 2010

Great post from my friend Michael McNamara’s blog at http://blog.michaelfmcnamara.com. A nice guide provided by Avaya:

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Avaya 5600 ERS Overview

June 21, 2010

5600 series (ERS 5600) currently includes five different models. Two high-performance, ultra-density 96-port 10/100/1000 models — one with Power-over-Ethernet (PoE) support on all ports — dual 10 Gigabit Ethernet XFP uplinks,

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Norstar – End of Life – What you need to know

May 20, 2010

Event Summary May 5, 2010 – Avaya informed resellers of the end-of-sale for Nortel Norstar key systems. This includes the CICS, MICS, and 3X8 models, as well as the Norstar Messaging 100/150 software. Norstar end stations, terminal adapters and lines/trunk cards will remain generally available. Norstar systems will continue to be available for resellers to [...]

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Avaya ERS 8600 Software 7.0 Draft Release Notes

May 3, 2010

Avaya ERS 8600 Software 7.0 Draft Release Notes.

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Nortel Avaya – 5.1.1.1 Release notes – Upgrading pair of IST Core peer switches

March 8, 2010

Some things learned, READ the release notes, don’t assume anything even if you have done it a thousand times before! #1  (From 5.1.1.1 release notes) [singlepic id=32 w=320 h=240 mode=web20 float=left]When upgrading a pair of IST Core peer switches, special care must be taken due to SMLT architectural change. Unlike previous upgrades, when moving from [...]

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